Last updated: 9 November 2026. This Privacy Policy explains how the Velobet casino service handles personal information when a user registers, signs in, makes a payment, completes verification or contacts support.
Information collected
Registration data can include a username, email address, password records, country, account currency and mobile number. Payment and transaction records, game and bonus activity, support messages, device data, IP addresses, browser details and security logs may also be processed.
Identity and payment verification
Velobet may request proof of identity, age, address, payment ownership or source of funds. These checks support account security, fraud prevention and the processing of a withdrawal request.
How data is used
Information is used to create and secure accounts, provide games and promotions, process payments, investigate suspicious activity, respond to support requests and meet applicable record-keeping duties.
Service providers and transfers
Necessary information may be shared with payment processors, identity-verification providers, game suppliers, hosting services and fraud-prevention providers. International processing may occur subject to applicable safeguards.
Cookies and technical data
Essential cookies and similar technologies can maintain sessions, protect sign-in, store preferences and measure performance. Blocking them may prevent account or cashier features from working correctly.
Security and retention
Access controls, encryption and monitoring are used to protect information. Records are retained only for as long as reasonably required for account administration, payments, disputes, security and legal duties.
User choices
Subject to applicable law, users may request access, correction, restriction or deletion of information. Account ownership may need to be confirmed through the secure sign-in process or support.
Age and local rules
Velobet is for adults aged 18 or over. Users must also check whether access and gambling are permitted under the rules that apply in their location.